Refund policy

Thanks for shopping at Victory Gems & Beads Inc.

If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 7 calendar days to return an item from the date you received it.

 

To be eligible for a return,

• Your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• Your item needs to have the receipt or proof of purchase.

Please note that Several types of goods are exempt from being returned. 

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Exchange:

Unfortunately, there are no refunds, only returns and exchanges

Once we receive your item, we will inspect it and notify you that we have received your returned

item. You will be allowed to purchase any other products on the website of the same or higher price within 7 calendar days.

If a product of higher cost is purchased the difference in the amount has to be paid during the checkout

Note: No promo codes or discount coupons are accepted on exchange of products

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

If you have any questions on how to return your item to us, contact us.

Victory Gems & Beads Inc.

Address: 4 Sarah Court, 

Deer Park, NY 11729

Email: Victorybeads@yahoo.com

Phone: (646)236-8656

Website: www.victorygemsandbeads.com